Telecaller

Join Verdant as a Telecaller in Tambaram, Chennai. Salary is up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Complaint handling, Typing speed, Hindi and English, CRM tools
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and customer-first

Your responsibilities

Your main tasks will be to:

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Job at a glance

• Job location: Tambaram, Chennai, Tamil Nadu
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

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