Senior Operations Manager

Verita Infra Developers wants to bring on a Senior Operations Manager for its Banjara Hills, Hyderabad team. The team is filling 30 vacancies. Salary is up to ₹50,000/month.

Note from the employer

This Role Gives More Efficiency To Operational Management And Team Lead With Hands On Experience Towards The Growth Of Organisation And Value Added For The Role, Requires Good Verbal Communication. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹25,000 – ₹50,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Typing speed, Active listening, Verbal communication and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Position details

• Job location: Banjara Hills, Hyderabad, Telangana
• Interview timings: 11:00 am - 4:00pm | Monday to Thursday
• Openings: 30
• Job type: Full time
• Work mode: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Verita Infra Developers.