Office Help / Customer Service

Looking for an Office Help / Customer Service role in Thirumudivakkam, Chennai? Versatile Card Technology (P) Ltd is hiring now. Salary is up to ₹25,000/month. Freshers can apply.

Note from the employer

This Role Involves Coordinating With Customers And Their Logistics Teams, Handling Courier Company Communications, And Providing Daily Updates On Non-Deliveries And Envelope Packaging. It Requires Strong Communication Skills, Attention To Detail, And The Ability To Handle Customer Queries Professionally. Type : Sales | Marketing | Languages : English, Tamil

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• Education: Graduate
• Skills: English, Marketing, Sales, Tamil
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: English, Tamil

Job at a glance

• Location: Thirumudivakkam, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Versatile Card Technology (P) Ltd.