International Voice Process Agent

Vertedge Business Solutions Llp has an opening for an International Voice Process Agent based in Fatima Nagar, Pune. There are 20 open positions. You can earn up to ₹50,000/month.

Note from the employer

Lead Generation Executive With Experience In Identifying And Qualifying Prospects Through Outbound And Inbound Campaigns. Skilled In Generating Mqls, Converting Them Into Sqls, And Qualifying Leads Using The Bant Framework. Proficient In Crm Tools, Lead Nurturing, Email Campaigns, And Supporting Sales Pipeline Growth. 1 - 2 Years Experience Compulsory. | Type : International, Sales | Languages : English

Salary

Salary: ₹20,000 – ₹50,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, International and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales
• Languages: English
• You are patient and customer-first

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Fatima Nagar, Pune, Maharashtra
• Work mode: Work from office
• Openings: 20
• Employment type: Full time
• Interview: 6:00 PM - 9:00 PM | Monday to Friday
• Working hours: 6:00 PM - 3:00 AM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Vertedge Business Solutions Llp reviews applications regularly.