Telecaller

Start your next role as a Telecaller with Vertex Educational Services in Tarnaka, Hyderabad. The team is filling 15 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

A Telecaller Is Responsible For Initiating Or Receiving Phone Calls To Sell Products, Services, Or Provide Customer Support, Acting As A Direct Link Between A Business And Its Customers. Type : Sales | Languages : English, Telugu

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• Open to freshers
• Graduate or equivalent
• Good knowledge of English, Sales and Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Telugu
• Someone patient and calm under pressure

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Tarnaka, Hyderabad, Telangana
• Job type: Full time
• Work type: On-site
• Vacancies: 15
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Vertex Educational Services.