Team Leader

Looking for a Team Leader role in Maharana Pratap Nagar, Bhopal? Vertex is hiring now. You can earn up to ₹15,000/month. The team is filling 23 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• Someone customer-first and polite

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹13,000 – ₹15,000 per month.

Quick facts

• Work location: Maharana Pratap Nagar, Bhopal, Madhya Pradesh
• Openings: 23
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Vertex.