Customer Care Executive

Vgm Consultants has an opening for a Customer Care Executive based in Salt Lake, Kolkata. Salary is up to ₹15,000/month. Freshers can apply. There are 20 open positions.

Note from the employer

**Customer Support Executive New Town, Kolkata**12Th Pass Candidates Can Apply. Freshers & Experienced Both Welcome. Handle Outbound Calls, Customer Queries, Product/Service Explanation & Follow-Ups. Good Communication And Basic Computer Skills Required. Hindi Preferred. **Salary: 12K15K/Month | Wfo | 9 Am6 Pm | Immediate Hiring**. Type : Outbound | Languages : Hindi

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Hindi, Outbound
• No English required
• Freshers can apply
• Type: Outbound
• Languages: Hindi

What you get

Salary: ₹11,500 – ₹15,000 per month, based on skills and experience.

Job details

• Location: Salt Lake, Kolkata, West Bengal
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Vgm Consultants.