Dra Telecaller

Vgm Consultants Limited is looking for a Dra Telecaller to join its team in Ellis Bridge, Ahmedabad. You can earn up to ₹18,000/month. There are 20 open positions.

In the employer’s words

We Are Looking For A Confident And Target-Oriented Dra Telecaller To Join Our Collections & Recovery Team. The Candidate Will Be Responsible For Contacting Customers Regarding Overdue Emis/Outstanding Dues, Understanding Payment Issues, Obtaining Payment Commitments, And Ensuring Timely Recovery. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, Gujarati

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Gujarati, Hindi, Inbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, Gujarati
• Someone calm under pressure and customer-first

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Position details

• Work location: Ellis Bridge, Ahmedabad, Gujarat
• Timings: 9:00 AM - 6:30 PM
• Vacancies: 20
• Employment type: Full time
• Work mode: Work from office
• Interview: 09:00 AM - 5:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Vgm Consultants Limited.