Field Collection Executive

Vi pvt ltd is looking for a Field Collection Executive to join its team in Vadapalani, Chennai. There are 10 open positions. Great for first-time job seekers. Salary is up to ₹17,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Complaint handling, Typing speed, Active listening, Verbal communication
• Basic English
• Freshers can apply
• You are patient and polite

Compensation

The salary for this role is ₹15,000 – ₹17,000 per month.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job details

• Location: Vadapalani, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 10

Apply today and take the next step in your career with Vi pvt ltd.