Telecaller

A new Telecaller role is open at Vi Postpaid, Madhavaram, Chennai. No experience? You can still apply. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Active listening, Typing speed, CRM tools, Hindi and English
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and patient

Roles and responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job details

• Location: Madhavaram, Chennai, Tamil Nadu
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Vi Postpaid.