Tele Caller

Vi - Vodafone Idea mini Store is looking for a Tele Caller to join its team in Saravanampatti, Coimbatore. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Typing speed, Active listening, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Salary

Compensation: ₹10,000 – ₹12,000 per month.

What you will do

As a Tele Caller, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Saravanampatti, Coimbatore, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work mode: Work from office

Ready to start? Upload your resume and apply to Vi - Vodafone Idea mini Store today.