Customer Care Associate

Vibatel Solutions Private Limited has an opening for a Customer Care Associate based in Kakaguda, Hyderabad. Salary is up to ₹15,000/month. 30 candidates will be hired for this role.

In the employer’s words

Looking For Immediate Joiners,Hiring For Voice Process Associate For Banking And Insurance Process,Day Shift,Fixed Salary+Incentives. Languages : Malayalam, Tamil, Kannada, Hindi

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Hindi, Kannada, Malayalam and Tamil
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Kannada, Hindi
• A calm under pressure, customer-first attitude

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What you get

Compensation: ₹12,000 – ₹15,000 per month.

Job at a glance

• Location: Kakaguda, Hyderabad, Telangana
• Openings: 30
• Interview: 9:30 AM - 12:30 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Vibatel Solutions Private Limited today.