Customer Support Officer

Join Vibatel Solutions Private Limited as a Customer Support Officer in Trimulgherry, Hyderabad. Salary is up to ₹15,000/month. No experience? You can still apply. There are 30 open positions.

Note from the employer

Looking To Build A Career In The Booming Banking And Insurance Sector Viba Bpo Solutions Pvt. Ltd. Is Looking For Motivated Individuals To Join Our Team. No Prior Experience No Problem We Provide The Training You Need To Succeed! As A Lead Generation Executive, You Will Work With Top-Tier Banking Clients, Developing Essential Communications Skills. Languages : Hindi

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• Someone customer-first and patient

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Position details

• Job location: Trimulgherry, Hyderabad, Telangana
• Interview: 9:30 AM - 1:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

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