Phone Banking Officer

Start your next role as a Phone Banking Officer with Vibatel Solutions Private Limited in Lal Bazar, Hyderabad. You can earn up to ₹15,000/month. Freshers can apply. 15 candidates will be hired for this role.

Employer’s description

Improve Your Communication Skills And Start Your Career In A Professional Way. Freshers(Grads/Undergrads) With Good Knowledge In Hindi, Telugu And English For Banking And Insurance Lead Generation Process.Training Will Be Given. Decent Salaries With Good Incentives And Career Progressions Of Direct Job With The Clients Will Be Offered. Languages : Hindi

Salary

The salary for this role is ₹13,000 – ₹15,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Hindi
• Good English
• Freshers can apply
• Languages: Hindi

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Lal Bazar, Hyderabad, Telangana
• Work type: Work from office
• Openings: 15
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vibatel Solutions Private Limited today.