Voice & Non-Voice Call Center Agent

Vibbhinna - Designer Boutique & Fabric Store is looking for a Voice & Non-Voice Call Center Agent to join its team in Malleshwaram, Bengaluru. The team is filling 10 vacancies. No experience? You can still apply. You can earn up to ₹15,000/month.

Employer’s description

Fashion Designer Shops. Type : Outbound | Languages : Kannada

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Below 10th
• Comfortable with Kannada, Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: Kannada
• A customer-first, calm under pressure attitude

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Day-to-day work

As a Voice & Non-Voice Call Center Agent, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Malleshwaram, Bengaluru, Karnataka
• Interview timings: 11:00 am - 7:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Working hours: 10:00 am - 7:30pm | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Vibbhinna - Designer Boutique & Fabric Store today.