Service Manager

A new Service Manager role is open at Vibgyor International Pvt Ltd, Patel Nagar, Delhi. You can earn up to ₹45,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

The salary for this role is ₹30,000 – ₹45,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and patient

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job details

• Job location: Patel Nagar, Delhi, Delhi
• Interview timings: 10:30 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 1
• Work type: Office-based

Click Apply to send your profile to Vibgyor International Pvt Ltd. It takes less than a minute.