Email Support Executive

Vibhu has an opening for an Email Support Executive based in Bommanahalli, Bengaluru. You can earn up to ₹25,000/month. The team is filling 5 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

Compensation: ₹18,000 – ₹25,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, customer-first attitude

Job details

• Location: Bommanahalli, Bengaluru, Karnataka
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Vibhu reviews applications regularly.