Customer Onboarding Executive - Voi...

Vibin Tecnologies wants to bring on a Customer Onboarding Executive - Voi... for its Agarkar Nagar, Pune team. Freshers can apply. There are 25 open positions. Salary is up to ₹25,000/month.

Employer’s description

Communication: - An Effective Counselor Must Be An Excellent Communicator And Have Superior People Skills. As A Counselor, The Candidate Should Be An Outstanding Communicator And Listener With A Professional, But Friendly Approach. Language: English And Hindi Compulsory. Preferred - Tamil, Telugu, Tulu, Malayalam Or Bengali Experience: -Minimum. Languages : Tamil, Hindi, Marathi, Telugu

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Hindi, Marathi, Telugu
• You are patient and customer-first

What the job involves

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Position details

• Location: Agarkar Nagar, Pune, Maharashtra
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 25
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Vibin Tecnologies. It takes less than a minute.