Community Manager

Vibrant Coworking Private Limited has an opening for a Community Manager based in Ahmedabad-Rajkot-Highway, Ahmedabad. The pay goes up to ₹40,000/month.

In the employer’s words

Be Like Front Office Management, Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and polite

What the job involves

As a Community Manager, your work will include:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹35,000 – ₹40,000 per month.

Job at a glance

• Work location: Ahmedabad-Rajkot-Highway, Ahmedabad, Gujarat
• Openings: 1
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday

Apply today and take the next step in your career with Vibrant Coworking Private Limited.