Operation Incharge

Vibrant Coworking Private Limited is hiring an Operation Incharge in Ambli, Ahmedabad. The pay goes up to ₹40,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Roles and responsibilities

As an Operation Incharge, your work will include:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Compensation

The salary for this role is ₹30,000 – ₹40,000 per month.

Job details

• Work location: Ambli, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1
• Working hours: 10:00 AM - 07:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Vibrant Coworking Private Limited.