Customer Service Representative

Vibrant Infocom Pvt Ltd wants to bring on a Customer Service Representative for its Salt Lake, Kolkata team. Freshers can apply. The pay goes up to ₹16,000/month. There are 20 open positions.

Note from the employer

Handle Inbound Customer Calls Professionally Resolve Customer Queries, Complaints, And Requests In A Timely Mannerprovide Accurate Information About Company Products And Servicesmaintain Proper Records Of Customer Interactions And Follow-Upsescalate Complex Issues To The Concerned Department When Requiredensure High Levels Of Custom. Type : Inbound

What the job involves

• Explain products and offers clearly and handle objections.
• You will follow up on leads and convert them into sales.
• Identify and approach new customers in the assigned territory
• Build long-term relationships with existing clients
• Record visits, calls and orders in the CRM or daily report

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• A confident, self-motivated attitude

Compensation

Compensation: ₹14,000 – ₹16,000 per month.

Quick facts

• Job location: Salt Lake, Kolkata, West Bengal
• Working hours: For Female 7am to 4pm shift and for Male 12pm to 9pm shift
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Vibrant Infocom Pvt Ltd.