Hiring For Odia Telecaller

Vibrant Infocom Pvt Ltd is hiring a Hiring For Odia Telecaller in Salt Lake, Kolkata. 20 candidates will be hired for this role. Salary is up to ₹16,000/month.

Note from the employer

The Ideal Candidate Should Have Good Communication Skills In Odia & Hindi. Handle Inbound Customer Calls Professionally And Courteously. Achieve Assigned Daily And Monthly Performance Targets. Maintain Proper Call Records And Customer Information. Resolve Customer Concerns In A Timely And Professional Manner. Type : Domestic, Inbound

Salary and benefits

Compensation: ₹14,000 – ₹16,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• You are customer-first and calm under pressure

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Employment type: Full time
• Work type: Office-based
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 6:00 AM - 12:00 AM | any 9 hrs (6 days working)

Interested? Apply now on BetterJobs with your resume — Vibrant Infocom Pvt Ltd reviews applications regularly.