Inbound Customer Service Advisor

Vibrant Infocom Pvt Ltd is looking for an Inbound Customer Service Advisor to join its team in Salt Lake, Kolkata. You can earn up to ₹14,000/month. The team is filling 6 vacancies. No experience? You can still apply.

In the employer’s words

Bengali Telecaller, Customer Support(Inbound), Shift - 3Pm To 12Am.. Gender - Male. Qualification - H.S Passed. Salary - 12000/- To 13000/- Fixed Salary. +( Traveling Allowance). Type : Inbound, Domestic | Languages : Bengali

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Pay and perks

You will be paid ₹12,000 – ₹14,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Bengali
• Someone polite and customer-first

Quick facts

• Job location: Salt Lake, Kolkata, West Bengal
• Openings: 6
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Timings: 3:00 PM - 12:00 AM | 6 days Working

Apply today and take the next step in your career with Vibrant Infocom Pvt Ltd.