Odia Telecaller

Vibrant Infocom Pvt Ltd wants to bring on an Odia Telecaller for its Salt Lake, Kolkata team. There are 25 open positions. Freshers can apply. The pay goes up to ₹16,000/month.

Employer’s description

No Sales, No Targets Job Type- Bpo( Tele Calling)Minimum Qualification- *12Th Pass* Language Skills- *Oria Speaker, Can Read English* *Salary* - 15K To 16K Take Home *(No Pf & Esic)Training Days- 17 Days(Company Will Provide Per Day Rs-100/- Stipend During Training Period)Basic Computer Knowledge *Working Windows* - 6Am To 12Pm(Any 9Hrs Shift). Type : Inbound, Domestic

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹14,000 – ₹16,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound
• No English required
• Freshers can apply
• Type: Inbound, Domestic
• Someone polite and customer-first

Quick facts

• Location: Salt Lake, Kolkata, West Bengal
• Work mode: Work from office
• Shift: 6:00 AM - 12:00 PM | Sunday to Saturday, 1 Rotational Week-off
• Openings: 25
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Vibrant Infocom Pvt Ltd.