Tele Caller

Start your next role as a Tele Caller with Vibrant Infocom Pvt Ltd in Santoshpur, Kolkata. The pay goes up to ₹17,000/month. The team is filling 5 vacancies.

Employer’s description

Need Tele Callers For Domestic Outbound Process Language - Hindi & English Fluent. Qualification - Graduate. Shift - 9.15Am To 6.30Pm. Location - Mukundapur. Sunday Fixed Off. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• You are calm under pressure and polite

Salary and benefits

Salary: ₹12,000 – ₹17,000 per month, based on skills and experience.

Job at a glance

• Work location: Santoshpur, Kolkata, West Bengal
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Vibrant Infocom Pvt Ltd.