Voice Process Associate

Looking for a Voice Process Associate role in Salt Lake, Kolkata? Vibrant Infocom Pvt Ltd is hiring now. The pay goes up to ₹25,000/month. No experience? You can still apply. There are 7 open positions.

In the employer’s words

We Are Hiring Experienced/Semi-Experienced In Telecom / Any Outbound Sales B2B / B2C International Campaign Dialed Candidates With Excellent Communication Skills In English For Sales Voice Process. Type : Sales, Outbound | Languages : English

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: English, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound
• Languages: English
• A customer-first, calm under pressure attitude

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary

Compensation: ₹13,000 – ₹25,000 per month.

Position details

• Work location: Salt Lake, Kolkata, West Bengal
• Interview timings: 12:00 - 16:00 | Monday to Friday
• Working hours: 14:30 - 23:30 | Monday to Friday | Sunday Fixed Off, Saturday Optional
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 7

Apply today and take the next step in your career with Vibrant Infocom Pvt Ltd.