Account / Relationship Management -...

Start your next role as an Account / Relationship Management -... with Vibrant Tech Solutions in HSR Layout, Bengaluru. The team is filling 30 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Domestic | Languages : Hindi

Eligibility

• Open to freshers
• Education: Graduate
• Comfortable with Domestic, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Quick facts

• Job location: HSR Layout, Bengaluru, Karnataka
• Work mode: On-site
• Job type: Full time
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Vibrant Tech Solutions. It takes less than a minute.