Customer Care Associate

Start your next role as a Customer Care Associate with Vibrant Tech Solutions in HSR Layout, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹18,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Domestic | Languages : Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Domestic, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi
• You are customer-first and patient

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

Job at a glance

• Work location: HSR Layout, Bengaluru, Karnataka
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vibrant Tech Solutions reviews applications regularly.