Semi Voice

Start your next role as a Semi Voice with Vibrant Tech Solutions in Kudlu Gate, Bengaluru. No experience? You can still apply. Salary is up to ₹25,000/month. There are 30 open positions.

Employer’s description

Handle Customer Queries Via Inbound Calls, Emails, And Chatassist Merchants With Payment Gateway Issues, Settlements, Refundsprovide Accurate Information About Razorpay Services And Productsmaintain Proper Documentation Of Customer Interactionsresolve Issues Within Tat (Turn Around Time)Escalate Complex Issues To The Concerned Teamensure High. Type : Inbound, Domestic | Languages : English, Hindi

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi
• Someone polite and customer-first

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Job at a glance

• Location: Kudlu Gate, Bengaluru, Karnataka
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Vibrant Tech Solutions.