Technical Support

Looking for a Technical Support role in Ulsoor, Bengaluru? Vibrant Tech Solutions is hiring now. 30 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

Role: Technical Support Executive Qualification: Any Degree Languages: Hindi & English Versant Level: 4 Shift Females: 7 Am 8 Pm Males: 7 Am 12 Am Work Schedule 6 Days Working Rotational Week Off Work From Office Salary Freshers: Ctc 22,000 Experienced: Ctc Up To 25,000 Quarterly Bonus: 4,215 Required: Knowledge Of Ram, Rom, Windows Issues,. Type : Domestic, Outbound, Inbound | Languages : Hindi

Your responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Hindi
• Someone calm under pressure and patient

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Position details

• Location: Ulsoor, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Vibrant Tech Solutions reviews applications regularly.