Voice Process Associate

Join Vibrant Tech Solutions as a Voice Process Associate in Hongasandra, Bengaluru. There are 30 open positions. You can earn up to ₹21,000/month.

Note from the employer

Customer Support. Type : Domestic, Sales, Inbound, Outbound | Languages : English, Tamil, Malayalam, Kannada, Hindi

Pay and perks

The salary for this role is ₹16,000 – ₹21,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Sales
• Good English
• Freshers can apply
• Type: Domestic, Sales, Inbound, Outbound
• Languages: English, Tamil, Malayalam, Kannada, Hindi

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Hongasandra, Bengaluru, Karnataka
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Vibrant Tech Solutions reviews applications regularly.