International Voice Process Agent

Vicdigit Technologies Pvt Ltd is hiring an International Voice Process Agent in Ashiyana, Lucknow. Salary is up to ₹30,000/month. 20 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound | Languages : English

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Who can apply

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with English, International, Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound
• Languages: English
• You are calm under pressure and polite

Salary and benefits

Compensation: ₹15,000 – ₹30,000 per month.

Job at a glance

• Location: Ashiyana, Lucknow, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Work mode: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Vicdigit Technologies Pvt Ltd reviews applications regularly.