Bpo Customer Support Executive

Join VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs) as a Bpo Customer Support Executive in Himayat Nagar, Hyderabad. The team is filling 30 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Strong Communication Skills Able To Clearly And Patiently Communicate With Customers Via Phone, Email, Or Chat, Ensuring Their Issues Are Understood And Addressed Effectively. Handel Inbound And Outbound Customers. Problem-Solving Abilities Skilled In Quickly Identifying Issues, Troubleshooting Problems, And Finding Appropriate Solutions To Ends. 1 - 2 Years Experience Compulsory. | Type : Domestic, Sales | Languages : Telugu, Hindi, English

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Sales and Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Sales
• Languages: Telugu, Hindi, English
• You are customer-first and patient

Salary

Compensation: ₹12,500 – ₹20,000 per month.

Job details

• Location: Himayat Nagar, Hyderabad, Telangana
• Work mode: Work from office
• Interview: 9.30AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Timings: Rotational

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