Customer Care Officer - Bpo

VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs) is hiring a Customer Care Officer - Bpo in Hoodi, Bengaluru. Freshers can apply. The pay goes up to ₹23,000/month. The team is filling 30 vacancies.

In the employer’s words

Strong Communication Skills Able To Clearly And Patiently Communicate With Customers Via Phone, Email, Or Chat, Ensuring Their Issues Are Understood And Addressed Effectively. Handel Inbound And Outbound Customers. Problem-Solving Abilities Skilled In Quickly Identifying Issues, Troubleshooting Problems, And Finding Appropriate Solutions To Ends. Type : Domestic, Sales | Languages : Malayalam, Tamil, Kannada, Hindi, English

Pay and perks

The salary for this role is ₹18,000 – ₹23,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Kannada, Malayalam, Sales, Tamil
• Good English
• Freshers can apply
• Type: Domestic, Sales
• Languages: Malayalam, Tamil, Kannada, Hindi, English
• A patient, customer-first attitude

Position details

• Location: Hoodi, Bengaluru, Karnataka
• Work type: Work from office
• Timings: Rotational
• Interview timings: 9.30AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs).