Team Leader

Victory Corp Services has an opening for a Team Leader based in Padmavati, Pune. The pay goes up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marathi and Outbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• Someone patient and calm under pressure

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Quick facts

• Location: Padmavati, Pune, Maharashtra
• Employment type: Full time
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Victory Corp Services. It takes less than a minute.