Telecaller

A new Telecaller role is open at Victory startups trading solutions, Vanasthalipuram, Hyderabad. The pay goes up to ₹16,000/month. There are 6 open positions.

Employer’s description

Telecaller. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : English, Hindi, Telugu, Tamil

Key responsibilities

As a Telecaller, your work will include:

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marketing, Sales, Tamil, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: English, Hindi, Telugu, Tamil
• Someone polite and customer-first

Pay and perks

You will be paid ₹12,000 – ₹16,000 per month.

Job at a glance

• Job location: Vanasthalipuram, Hyderabad, Telangana
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 6
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Victory startups trading solutions.