Telecaller

A new Telecaller role is open at Vidhara Ayurveda, Laxmi Nagar, Delhi. Great for first-time job seekers. The pay goes up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Active listening, Hindi and English, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• You are customer-first and polite

Salary

The salary for this role is ₹18,000 per month.

Job at a glance

• Location: Laxmi Nagar, Delhi, Delhi
• Work type: Office-based
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Vidhara Ayurveda.