Telecaller

VIdhhi Financial Service is looking for a Telecaller to join its team in Alkapuri, Vadodara. You can earn up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Active listening, CRM tools, Hindi and English, Typing speed
• Female Only
• No English required
• Freshers can apply

Position details

• Job location: Alkapuri, Vadodara, Gujarat
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to VIdhhi Financial Service. It takes less than a minute.