Customer Support Executive - Hindi

Vidual communications India pvt ltd has an opening for a Customer Support Executive - Hindi based in Raja Rajeshwari Nagar, Bengaluru. Freshers can apply. 5 candidates will be hired for this role. You can earn up to ₹30,000/month.

Note from the employer

Product Supports- Biometric Device, Micro Atm, Android Pos, Payment Gateway Etc. Provide Ongoing Support To Clients. Inbound And Outbound Calls Experience. Type : Outbound, Inbound | Languages : Hindi

Salary and benefits

Compensation: ₹15,000 – ₹30,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi
• A calm under pressure, patient attitude

Day-to-day work

As a Customer Support Executive - Hindi, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job details

• Work location: Raja Rajeshwari Nagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work mode: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Vidual communications India pvt ltd today.