Educational Counsellor

Start your next role as an Educational Counsellor with Vidya Park in Saket, Delhi. There are 3 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Admission Counsellor Needed At Vidya Park. Guide Students & Parents About Courses And Handle The Enrollment Process. Must Have Strong Communication, Active Listening, And Convincing Skills. Basic Computer Knowledge Required. Meet Monthly Admission Targets With Honesty. Dynamic Work Environment. Apply Now!. Type : Outbound

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

Roles and responsibilities

In this role, you will:

• You'll resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Someone patient and customer-first

Position details

• Work location: Saket, Delhi, Delhi
• Openings: 3
• Employment type: Full time
• Interview: 12:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:30 PM |
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Vidya Park reviews applications regularly.