Telecaller

A new Telecaller role is open at Vihaan Packers Movers Noida, Sector 52 - Noida, Delhi. The pay goes up to ₹12,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Active listening
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Roles and responsibilities

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Sector 52 - Noida, Delhi, Delhi
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Vihaan Packers Movers Noida reviews applications regularly.