Telecaller

Looking for a Telecaller role in Uppal, Hyderabad? Vihaari Infra is hiring now. You can earn up to ₹18,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.

Requirements

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Typing speed, Active listening, Hindi and English and Complaint handling
• Female Only
• Basic English
• Freshers can apply

What you get

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Job details

• Job location: Uppal, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Apply today and take the next step in your career with Vihaari Infra.