International Bpo Executive

Vijay kumar (Krishna Enterprises) has an opening for an International Bpo Executive based in Hinjewadi, Pune. The pay goes up to ₹35,000/month. There are 30 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : Hindi, English

Key responsibilities

Your main tasks will be to:

• You will identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹20,000 – ₹35,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: Hindi, English
• Someone polite and patient

Quick facts

• Work location: Hinjewadi, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vijay kumar (Krishna Enterprises) today.