International Voice Process Agent

Join Vijay kumar (Krishna Enterprises) as an International Voice Process Agent in Kirti Nagar, Delhi. There are 10 open positions. Salary is up to ₹25,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Sales | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, International and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales
• Languages: Hindi, English
• You are calm under pressure and customer-first

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹18,000 – ₹25,000 per month.

Position details

• Job location: Kirti Nagar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Vijay kumar (Krishna Enterprises) reviews applications regularly.