Tele Caller

Vijayadhatri Projects is looking for a Tele Caller to join its team in Ashok Nagar, Vijayawada. There are 10 open positions. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Active listening, Verbal communication and Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job details

• Work location: Ashok Nagar, Vijayawada, Andhra Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Vijayadhatri Projects reviews applications regularly.