Telecaller

Vikaash Medical Academy is hiring a Telecaller in Kanuru, Vijayawada. The team is filling 5 vacancies. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹10,000 – ₹12,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Hindi and English, Active listening, CRM tools, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Kanuru, Vijayawada, Andhra Pradesh
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Vikaash Medical Academy.