Tele Caller

Vikash Medical Academy wants to bring on a Tele Caller for its Kanuru, Vijayawada team. Salary is up to ₹15,000/month. 5 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Telugu

Salary and benefits

The salary for this role is ₹9,000 – ₹15,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu
• You are customer-first and calm under pressure

Roles and responsibilities

As a Tele Caller, your work will include:

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Kanuru, Vijayawada, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Vikash Medical Academy.