Relationship Manager

Vikiro Solutions Private Limited is looking for a Relationship Manager to join its team in Mallathahalli, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹35,000/month. Great for first-time job seekers.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Skills Needed : Computer

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Computer
• Basic English
• Freshers can apply
• Skills Needed: Computer
• You are polite and calm under pressure

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.

Pay and perks

The salary for this role is ₹20,000 – ₹35,000 per month.

Job details

• Location: Mallathahalli, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Openings: 30
• Interview: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vikiro Solutions Private Limited reviews applications regularly.