Customer Retention & Collection Exe...

Vin Poly Recyclers Pvt Ltd is looking for a Customer Retention & Collection Exe... to join its team in Madhavaram, Chennai. The pay goes up to ₹30,000/month.

In the employer’s words

Key Responsibilities:Visit Existing Customers Regularly For Payment Collection And Ensure Timely Follow-Ups.Coordinate With Customers For Re-Ordersbuild And Maintain Strong Customer Relationships To Ensure Customer Retention.Maintain Proper Records Of Collections, Outstanding Payments, And Visit Reports.Resolve Customer Queries Related To Billing,. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi, Tamil, Telugu

What we are looking for

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Marketing, Sales, Tamil, Telugu
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi, Tamil, Telugu
• Someone polite and customer-first

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Job details

• Location: Madhavaram, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Vin Poly Recyclers Pvt Ltd.