Telecaller

Vinayaka Associates wants to bring on a Telecaller for its Varachha, Surat team. There are 5 open positions. Salary is up to ₹15,000/month.

In the employer’s words

Connects With Prospective Or Existing Clients Over The Phone To Generate Sales, Nurture Leads, Or Answer Support Queries. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, Gujarati

Who can apply

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Gujarati, Hindi, Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, Gujarati

What the job involves

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Position details

• Location: Varachha, Surat, Gujarat
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time
• Shift: 10 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Vinayaka Associates.